This privacy policy tells you about the information we collect from you when you use our website or during the course of your employment with us. Please note that if you choose not to provide us with your information, we may not be able to provide some or all of the services or respond to your other requests.
Who are we?
We are Goel Scientific Glass Works Limited. Our address is C/31/A, Ajwa Rd, Sardar Estate, Vadodara, Gujarat 390019. You can contact us by post at the above address, by email at cmpatel@goelscientific.com or by telephone on +91-265-2561595.
How we use your information
When you submit an enquiry via our website
When you purchase a product from our website
When you sign up to receive our newsletter
When you download a sample document
When you submit a review about us
When you take part in our feedback survey
Updates to this privacy policy
When you use our website
When you use our website to browse our products and services and view the information we make available, a number of cookies are used by us and by third parties to allow the website to function, to collect useful information about visitors and to help to make your user experience better.
Some of the cookies we use are strictly necessary for our website to function, and we don’t ask for your consent to place these on your computer. These cookies are shown below.
| AWSALBCORS | 7 days | This cookie is managed by Amazon Web Services and is used for load balancing. |
| cookielawinfo-checkbox-advertisement | 1 year | Set by the GDPR Cookie Consent plugin, this cookie is used to record the user consent for the cookies in the “Advertisement” category . |
| cookielawinfo-checkbox-analytics | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Analytics”. |
| cookielawinfo-checkbox-functional | 11 months | The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category “Functional”. |
| cookielawinfo-checkbox-necessary | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category “Necessary”. |
| cookielawinfo-checkbox-others | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Other. |
| cookielawinfo-checkbox-performance | 11 months | This cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category “Performance”. |
| CookieLawInfoConsent | 1 year | Records the default button state of the corresponding category & the status of CCPA. It works only in coordination with the primary cookie. |
| elementor | never | This cookie is used by the website’s WordPress theme. It allows the website owner to implement or change the website’s content in real-time. |
| viewed_cookie_policy | 11 months | The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data. |
However, for those cookies that are useful but not strictly necessary we will always ask for your consent before placing them. These are:
| __cf_bm | 30 minutes | This cookie, set by Cloudflare, is used to support Cloudflare Bot Management. |
| __zlcmid | 1 year | __zlcmid is a cookie set by Zopim to help identify a user’s chat session between page loads. |
| pll_language | 1 year | The pll _language cookie is used by Polylang to remember the language selected by the user when returning to the website, and also to get the language information when not available in another way. |
As well as the cookies we use, various third parties also place them on your computer, again with your consent. These are shown below.
| SRM_B | 1 year 24 days | Used by Microsoft Advertising as a unique ID for visitors. |
| _clck | 1 year | Microsoft Clarity sets this cookie to retain the browser’s Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. |
| _clsk | 1 day | Microsoft Clarity sets this cookie to store and consolidate a user’s pageviews into a single session recording. |
| _ga | 1 year 1 month 4 days | The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. |
| _ga_* | 1 year 1 month 4 days | Google Analytics sets this cookie to store and count page views. |
| _gat_gtag_UA_* | 1 minute | Google Analytics sets this cookie to store a unique user ID. |
| _gcl_au | 3 months | Provided by Google Tag Manager to experiment advertisement efficiency of websites using their services. |
| _gid | 1 day | Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website’s performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. |
| CLID | 1 year | Microsoft Clarity set this cookie to store information about how visitors interact with the website. The cookie helps to provide an analysis report. The data collection includes the number of visitors, where they visit the website, and the pages visited. |
| CONSENT | 2 years | YouTube sets this cookie via embedded youtube-videos and registers anonymous statistical data. |
| MR | 7 days | This cookie, set by Bing, is used to collect user information for analytics purposes. |
| SM | session | Microsoft Clarity cookie set this cookie for synchronizing the MUID across Microsoft domains. |
| tk_lr | 1 year | The tk_lr is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack. |
| tk_or | 1 year 1 month 4 days | The tk_or is a referral cookie set by the JetPack plugin on sites using WooCommerce, which analyzes referrer behaviour for Jetpack. |
| tk_r3d | 3 days | JetPack installs this cookie to collect internal metrics for user activity and in turn improve user experience. |
| tk_tc | session | JetPack sets this cookie to record details on how user’s use the website. |
| ANONCHK | 10 minutes | The ANONCHK cookie, set by Bing, is used to store a user’s session ID and also verify the clicks from ads on the Bing search engine. The cookie helps in reporting and personalization as well. |
| IDE | 1 year 24 days | Google DoubleClick IDE cookies are used to store information about how the user uses the website to present them with relevant ads and according to the user profile. |
| MUID | 1 year 24 days | Bing sets this cookie to recognize unique web browsers visiting Microsoft sites. This cookie is used for advertising, site analytics, and other operations. |
| test_cookie | 15 minutes | The test_cookie is set by doubleclick.net and is used to determine if the user’s browser supports cookies. |
| VISITOR_INFO1_LIVE | 5 months 27 days | A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
| YSC | session | YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
| yt-remote-connected-devices | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt-remote-device-id | never | YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. |
| yt.innertube::nextId | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
| yt.innertube::requests | never | This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen. |
When you submit an enquiry via our website
When you submit an enquiry via our website, we ask you for your name, contact telephone number and email address.
We use this information to respond to your query, including providing you with any requested information about our products and services. We may also email you several times after your enquiry in order to follow up on your interest and ensure that we have answered your query to your satisfaction.
We keep enquiry emails for two years, after which they are securely archived and kept for seven years, when we delete them. CRM records are kept for three years after the last contact with you.
When you purchase a product from our website
When you purchase products from us online, we ask you for your name, address, contact telephone number, and email address. We also record your IP (Internet Protocol) address, which is the address of your computer on the Internet.
When you sign up to receive our newsletter
When you sign up to receive our newsletter, we ask for your name and your email address.
We will ask for your consent to use your name and email address to email you our newsletter which contains information about our products and other information which we feel might be of interest to you.
You can withdraw your consent at any time and we will stop sending you the newsletter.
We keep your personal data for as long as we produce and distribute our newsletter.
When you download a sample document
When you request to download a sample document, such as a white paper, we ask for your name, company name (which is optional) and your email address.
We use this information to email you a link to download the requested document. We may also email you after your download in order to follow up on your interest in our products and services.
Your personal data is stored for one year after you requested your download, after which it is deleted.
When you submit a review about us
When you submit a review about us we record your name, your email address and your IP (Internet Protocol) address, which is the address of your computer on the Internet.
We use this information to provide verified independent views about our products and services to potential customers. Your name and the content of your review (but not your email address or IP address) may be publicly displayed on our website. We will do this based on our legitimate interest in marketing our products and services.
When you take part in our feedback survey
When you take part in our feedback survey, we record your name, your email address, your organisation name, your job role and your answers to questions we ask about your opinion of, and use of, our products and services.
We use this information to develop and improve our products and services and our customer relationships. Your job role, organisation and some or all of your comments may be publicly displayed on our website as a testimonial. We will do this based on our legitimate interest in marketing our products and services.
When you are under our employment
We collect certain sensitive personal data or information in the form of bank account details from our employees to manage their employment, process payroll and other compensations, managing employee benefits, etc. We have implemented reasonable security practices, measures and procedures designed to secure employee information from accidental loss and from unauthorized access, use, alteration, and disclosure.
If you are an employee, we may share your sensitive personal data or information with companies that provide products and services to us in relation to employee management, such as payroll and benefits providers, pension providers, human resources service providers, recruitment agencies, etc.
If you are an employee, you have certain rights in relation to your sensitive personal data or information. If you would like further information in relation to these rights or would like to exercise any one of them, please contact C M Patel You have the right to request us: (i) to provide access to and review any sensitive personal data or information which we hold about you; (ii) to update any of your sensitive personal data or information which is out of date or incorrect; and (iii) to withdraw/revoke your consent provided to us earlier.
If you are no longer an employee, please note that we will not retain your sensitive personal data or information longer than is necessary for the purposes for which it was obtained, unless it is required to be retained as part of a statutorily mandated obligation.
Complaints and grievances
If you have a complaint about our use of your information, you can contact our Grievance Officer at:
Name : C M Patel
Designation: Director
Email ID: cmpatel@goelscientific.com
Updates to this privacy policy
We regularly review and, if appropriate, update this privacy policy from time to time, and as our services and use of personal data evolve. If we want to make use of your personal data in a way that we haven’t previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.
We will update the version number and date of this document each time it is changed.
